We respect your privacy as a visitor to our site www.touchpayinc.com, www.touchpayinc.us, www.touchpayinc.in, www.touchpayinc.ae Also it is very important for you to understand what information we collect during your visit and what we do with the information you provide to us. This policy describes the way of collection, storage, uses & protection of your personal information. You accepted this policy and consented for above activities when you signed up for our Service. Your visit to this Site is subject to this "Privacy Policy" as may be amended from time to time.

COLLECTION OF INFORMATION FROM YOU

When you visit our website we collect some of required information from our visitors in two forms,

• Active Data Collection
  • Personal Information: Information that can be uniquely identified with you, such as your name, address, e-mail address, phone number, etc.
  • Sensitive Personal Information: Information which relates to the usernames/ passwords or other similar type of information.
  • Financial Information: Information such as bank account or credit card or debit card or other payment instrument details.
• Passive Data Collection
  • Additional Information: Before permitting you to use our Service, we may ask some additional personal identifiable such as DOB, National Identification Number etc.
  • Third Party Information: We maycollect information about you from third party for your identity verification.
  • System Information: we may collect information about your computer such as IP address, browser type or other access device for fraud prevention purposes.
  • Non-personally identifiable information: We may collect, store or accumulate certain information concerning your use of this Site, such as information regarding which of our pages are most often visited.

• Never reply an email asking you to update or provide TouchPay password or Masterkey.

  This is called "Phishing" where fraudsters lure critical information and then use it for illegal financial transactions.

• Never tell your contact mail id & password (both) to anyone on which TouchPay send messages to you.
• Here are few safeguards that you can take:
  • Avoid e-mailing personal or critical information to anyone.
  • Always type the website address ( www.touchpayinc.com ) in your browser bar.
  • Don't reveal your personal or financial information through a received email or pop-up message to anyone.
  • Tell us immediately if you find any suspicious mail to support@touchpayinc.com

USE OF COOKIES

When you visit or use our Site we send one or more “cookies” to your computer or other device. A cookie is a small file containing a string of characters that is sent to your computer or other device when you visit a website. When you visit the website again, the cookie allows that site to recognizeyour browser. We use cookies to improve the quality of our service, including for storinguser preferences. By clicking the “Accept” button when our cookie message displays, you agree to be bound by the terms of this Privacy Statement.

We also use longer-lasting cookies for other purposes such as to display your e-mail address on our sign-in form, so that you don't need to retype the e-mail address each time you log in to your account. We encode our cookies so that only we can interpret the information stored in them. You may be able to set your browser to reject cookies or to notify you when you are sent a cookie.

PROTECTION OF INFORMATION

again, the cookie allows that site to recognizeyour browser. We use cookies to improve the quality of our service, including for storinguser preferences. By clicking the “Accept” button when our cookie message displays, you agree to be bound by the terms of this Privacy Statement.We also use longer-lasting cookies for other purposes such as to display your e-mail address on our sign-in form, so that you don't need to retype the e-mail address each time you log in to your account. We encode our cookies so that only we can interpret the information stored in them. You may be able to set your browser to reject cookies or to notify you when you are sent a cookie.PROTECTION OF INFORMATIONWe work hard to protect our visitor’s personal information and protect it by maintaining physical, technical and procedural safeguards to maintain the integrity and security of our databases. We use computer safeguards such as firewalls and data encryption, Also we enforce physical access controls at our work place and only authorized persons shall have access to your personal information. We have implemented security standards as per Information Technology Act, 2000 to protect your personal information and/or sensitive personal information.

USE OF COLLECTED PERSONAL INFORMATION

TouchPay collect your personal information and sensitive personal information to:

• Provide you with a safe, smooth, efficient, and customized experience.
• Enhance the operation of this site.
• Allowing you to use all of its features.
• Respond to your requests for information.
• Process transactions and send notices.
• Resolve disputes, collect fees, and troubleshoot problems.
• Prevent potentially prohibited or illegal activities, and enforce our User Agreement;
• Comparing accuracy of information and its verification with third party.

SHARING OF PERSONAL INFORMATION WITH OTHER TOUCHPAY USERS

Whenever you enter into any financial transaction with any person or company to pay or receive money using TouchPay at that time to process your payment, we need to share some of your information with them. Information such as contact details, date of sign-up, the number of transactions from our verified users,whether bank account verified or not for such transactions etc.

If you are using TouchPay topurchase of goods or render a service in that case your confirmed billing address willbe shared with the supplier of such goods or servicesto serve in better way.The supplieris not allowed to use this information to market their services to you unlessyou have agreed to it.

Regardless, we will not disclose your bank account number to anyone you have paid or who has paid you through TouchPay, except with your express permission or if we are required to do so to comply with a valid regulatory or law enforcement request, or, to cooperate in an ongoing law enforcement investigation, as otherwise required by law.

SHARING OF PERSONAL INFORMATION WITH OTHER PARTIES

We may share personal information of our visitors with other parties as and when required in following manner:

• On your request with the members of our corporate family to send marketing communications.
• For prevention of fraud, collection activities, marketing, technology services with our service providers.
• At the time of compromise orarrangement with companies that we plan to merge with or are acquired by.
• Law enforcements, Judicial bodies, Government officials or other third parties when we need to comply with law, under court order or similar legal procedure, ongoing investigation, in good faith to prevent physical harm or financial loss, to report suspected illegal activity and to investigate violations of our user agreement.
• In other cases with your consent or direction to do so.

TouchPay will not sell or rent any of your personal information to third parties in the normal course of doing business and shares your personal information with third parties as described in this policy only.

CONTROL YOUR ACCOUNT

You can change your preference or choice,review and edit your personal information any time by logging into your account under the tab “Profile”.

CHANGES IN PRIVACY POLICY

We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revisedpolicy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy. Please note that our rights to use any information collected will be based on the privacy policy in effect at the time theinformation is used.

COMMENTS AND GRIEVANCES

We have taken great measures to ensure that your visit to our Site is a satisfying one and that your privacy is constantly respected. If you have any questions, comments or concerns about our privacy practices, please contact our grievance officer by e-mail at support@touchpayinc.com